Wednesday, May 18, 2022

Telesales Officer at FairMoney

FairMoney is building the leading mobile bank for emerging markets. We started with a digital microcredit application on Android, and currently roll out additional financial services (current account, savings, debit card) while expanding the product to Western Africa and South-East Asia.

We are recruiting to fill the position of:

Job Title: Telesales Officer

Location: Lagos
Employment Type: Full time
Department: Operations, Telesales

Description

  • Receiving/Initiating calls from assigned list
  • Asking questions to engage customers and keep the conversation going
  • Ensure target conversion
  • Listening to the customer’s needs to generate repeat sales
  • Record all interactions on the CRM and disposition the call
  • Keeping up to date on all products and informing customers of new products
  • Answering customer’s questions on the products
  • Meeting Sales budget.

Requirements

  • Candidates should possess relevant qualifications and work experience.
  • Excellent Communications skills
  • Creative Thinking
  • Good listening skills
  • Ability to engage customers in conversations
  • Knowledge of relevant computer software /tools
  • Excellent interpersonal and problem solving skills
  • Rejection Handling skills.

Benefits

  • Private Health Insurance
  • Pension Plan
  • Training & Development
  • Performance Bonus.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Recruitment Process

  • A screening call with the Senior Recruiter ~30 mins
  • Technical interview with the hiring manager ~30 mins.
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