FairMoney is building the leading mobile bank for emerging markets. We started with a digital microcredit application on Android, and currently roll out additional financial services (current account, savings, debit card) while expanding the product to Western Africa and South-East Asia.
We are recruiting to fill the position below:
Job Title: Telesales Officer
Location: Lagos
Job Type: Full-time
Department: Operations
Description
- Receiving/Initiating calls from assigned list.
- Asking questions to engage customers and keep the conversation going.
- Ensure target conversion.
- Listening to the customer’s needs to generate repeat sales.
- Record all interactions on the CRM and disposition the call.
- Keeping up to date on all products and informing customers of new products.
- Answering customer’s questions on the products.
- Meeting Sales budget.
Requirements
- Excellent Communications skills
- Creative Thinking
- Good listening skills
- Ability to engage customers in conversations
- Knowledge of relevant computer software /tools
- Excellent interpersonal and problem solving skills
- Rejection Handling skills.
Benefits
- Private Health Insurance
- Pension Plan
- Training & Development
- Performance Bonus
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online
Recruitment Process
- A screening call with the Senior Recruiter ~30 mins
- Technical interview with the hiring manager ~30 mins
