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Commercial Manager at United Nigeria Airlines

Private Airlines Services Limited (Operators of United Nigeria) is a wholly Nigerian company incorporated under the Companies and Allied Matters Act of 1990 at the Corporate Affairs Commission to offer commercial air transportation services under the registered tradename; United Nigeria.

We are recruiting to fill the position below:

Job Title: Commercial Manager

Location: Enugu

Job Description
Business Development:

  • Prepare commercial contracts and negotiating commercial terms for business development.
  • Track and monitor commercial performances with a view to increasing revenue and earnings across the business.
  • Demonstrate leadership and provide active coaching and support to the commercial team.
  • Lead sales and marketing strategies.
  • Establish and manage innovative projects from idea generation to innovation execution
  • Effectively research and analyze all areas of commercial portfolios to reflect business needs and identify new areas for growth
  • Identify new routes based on industry data
  • Minimizing risks and ensuring a cost-effective approach

Central Reservation System:

  • Help develop, lead, and deploy a central reservation system
  • Creation and publication of flights, routes and connecting airport
  • Plan unit of sales traffic and expectations
  • Monitor load factor and revenue flown per day of the week
  • Identify special event, religious festivals, sports events, holiday periods etc. and enter them in the holiday and special event calendar (HSE)
  • Management and control of reservation inventory in a way that increases company profitability given the flight schedule and fare structure available
  • Ensuring system data matches with the published schedule
  • Ensuring system integrity
  • Provide overall guidance on system use and helpdesk on critical system-specific matters

Pricing and Inventory Control:

  • Lead price setting and pricing reviews
  • Ensure timely wash-up of all flights to maximize sales
  • Monitor competitor`s availability and adjust allocations according to the marketing strategy
  • Updating of fares and taxes
  • Management and control of reservation inventory to increase business profitability
  • Setting overbooking profile
  • Setting group quote pricing structure
  • Charter negotiations

Commercial Planning:

  • Develop, document, and implement business plans, processes, and procedures
  • Structuring the commercial department into various units
  • Oversee business extensions in terms of Co-operate alliances & Travel Agency
  • Coordinate sales process and systems training for new recruits and refresher training for existing personnel
  • Monitor and manage Customer Service and customer satisfaction process flow
  • Ensure seamless relationship between out-stations and Commercial team to enhance business development
  • Liaise with HR department for staffing needs
  • Align with Accounts department for checks and balances
  • Advising company on promotional offers and strategies

People Management:

  • Develop a high-performance service culture within the business
  • Develop KPIs with team members and monitor individual performance
  • Conduct performance appraisal
  • Manage the allocation of appropriate resources and commitment of staff to the achievement of business targets.
  • Identify training needs and opportunities to develop a highly skilled functional department

Skills and Personal Qualities

  • Ablity to manage ticket sales in the Airline Industry
  • Ability to lead price setting and price reviews
  • Ability to ensure timely wash-up of  all flight to maxmise sales
  • Good and vast knowledge of the Airline industry with regards to reservation system
  • Must be a person of high integrity
  • Proficient with Microsoft Office Suite or related software especially VIDECOM
  • Excellent and strong client-facing and communication skills.
  • Excellent teamwork, communication and interpersonal skills
  • Excellent managerial skills and Good research skills.
  • Excellent organizational skills and attention to details
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Strong supervisory and leadership skills.
  • Ability to develop working partnerships with all staff in airlines at the airport
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Ability to function well in a high-paced and at times stressful environment.
  • Must be smart enough to take critical decisions within a very short time limit

Salary
N500,000 – N750,000 monthly

Application Closing Date
20th May, 2022.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

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